Quality
management
system
OVIO meets global quality standards and follows a systematic quality management process from design to each production stage to deliver the best products.
Perfect Quality, Standards of Trust OVIO Quality Management System
  • Certification
    Establishment of a product and service quality assurance system based on international standards
    • Product quality assurance through the implementation of ISO9001 (Quality Management System) and ISO14001 (Environmental Management System)
    • Pursuing safety certifications in each country based on the IEC international safety standards
    • Responding to international environmental regulations by producing RoHS-compliant products
  • In process
    inspection
    Comprehensive reliability testing and quality inspections at each process stage to ensure the highest quality
    • Achieving the highest quality through products that meet reliability standards
    • Thorough quality inspections at each process stage
    • Computerized quality conformance management system to control quality history
  • Synergistic
    Framework
    Securing quality competitiveness through a four-dimensional collaboration process
    • Realizing customer satisfaction through quality and reliability testing tailored to customer needs
    • Striving for zero defects through seamless coordination across development, manufacturing, quality control, and sales
  • Built-in Quality
    Thorough quality management from development stage
    • Securing market quality through thorough verification of failure and PL cases
    • Ensuring part and product reliability, conducting durability reviews, and confirming and verifying through software monitoring
    • Achieving product quality in line with consumer expectations during the development stage
  • Zero Defect
    Aiming for Zero Defects through swift and clear quality management
    • Rapid quality improvements through the establishment of a process for responding to new product quality issues
      • Daily analysis of after-sales service (AS) requests for swift quality management
      • Clearly identifying and improving quality issues through field visits for new product after-sales service
    • Training on handling improvements and customer service after product launch
    • Maintenance of certifications (ISO, CE, CB, KC, etc.)
    • Customer satisfaction through real-time VOC response
From design to process stages,
strict reliability evaluations and quality inspections based on international standards
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Testing Equipments
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Testing Items
Comprehensive reliability evaluation system
OVIO implements a reliability evaluation system at each stage to maximize the quality and performance of its products, achieving optimal design and continuous quality improvement.
  • Step 1.
    Reliability evaluation through DOE design
    • Analysis of reliability requirements (B10 life, MTTF)
    • Potential failure analysis (FTA, FMEA, etc.)
    • Design optimization (redundant architecture, robust design, etc.)
    • Continuous quality improvement through analysis and improvements of market failure cases
  • Step 2.
    Verification of design effectiveness and reliability evaluation
    • Comprehensive performance testing
    • Service life (durability) testing
    • Distribution/environment testing
    • Safety testing
    • Reliability test result analysis, etc.
  • Step 3.
    Reliability evaluation for quality improvement
    • Reliability verification of mass-produced products and improvements
    • Failure cause analysis (Stress-Strength, FMEA)
    • Collection and analysis of field defect/service life data
    • Component performance verification
    • Defect review and improvement, etc.
Thorough quality inspection system
To meet global quality standards, each stage undergoes strict verification procedures.
  • Step 4.
    Incoming quality control (IQC)
    • Inspection of individual components (dimensions, functionality)
    • Analysis and management of harmful substances (ROHS)
    • PBA inspection
    • Supplier management and quality improvement
    • Equipped with various inspection equipment such as X-RF, projection testers, optical microscopes, etc.
  • Step 5.
    Lot quality control (LQC)
    • Process quality improvement
  • Step 6.
    Performance testing
    • Air leak inspection
    • Refrigerant leak inspection
    • Performance testing (power consumption, product operation tests, etc.)
    • Performance testing (Insulation resistance and withstand voltage testing, etc.)
  • Step 7.
    Outgoing quality control (OQC)
    • Product inspection (leak, appearance, etc.)
    • Product performance testing (operation, dispensed water temperature, etc.)
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